Real User Monitoring

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In a digital environment enriched by new technologies and super-fast broadband access—and complicated by a diversity of devices and networks—it’s become more challenging every day to deliver a meaningful online experience. The answer? Harnessing Real User Monitoring (RUM) to enable every user to enjoy your site at its best—no matter what device, browser, or network they use.

Real User Monitoring allows you to collect data about your website’s performance as experienced by actual users, helping you uncover crucial opportunities for optimization. Whether you’re refining a mobile commerce strategy or developing mobile optimized websites, RUM empowers you to enhance your online presence.

Improve Site Performance and Increase Your ROI
RUM provides the critical intelligence you need to enable visitors to enjoy the highest quality online experience possible. With this information at your fingertips, teams across your entire organization gain the insights they need to correlate the impact of performance metrics to the bottom line.

Real User Monitoring from Akamai: Gain Insight from the Source
Akamai’s mPulse™ RUM solution collects real-time web page requests and delivery data directly from a user’s browser or mobile application in real time about individual web page requests and deliveries. It then aggregates the collection, aggregates and then reports on your site’s performance.

With mPulse, you’ll see:

  • Performance metrics such as bandwidth and page load times
  • Engagement metrics like bounce and conversion rates
  • Mobile user metrics like user location, device type, carrier speed and application usage

How it Works and How You Benefit

  • By dynamically inserting a lightweight snippet of JavaScript into your pages, Akamai RUM measures actual page loads as they happen, enabling you to:
    • Learn what proportion of users are confronting slow response times and examine the spread between those enjoying fast page loads and those probably frustrated by slower page loading
    • Determine if your site performance is improving or declining, stable or erratic, or how performance is being affected by your latest release
    • Compare response times across different groups of users, for example, between Android devices and iPhones


  • Fast performance boost
  • 100% Service Level Agreement – SLA
  • Minimize security risk with 24/7/365 protection
  • Fast and easy integration with outstanding results
  • Local language support